Accenture hired me straight out of graduation as a Management Consultant. Very early on, I set my eyes on Accenture's design studio, FJORD, a leader in design innovation. I ended up designing with FJORD full-time for over a year working on projects of varying lengths.
Here are a few key projects that helped me grow as a product thinker:
With a large unengaged mobile user base, the client was looking to reimagine its in-class loyalty experience. I worked within a team of two experience designers through a series of workshops with the client that translated into 4 design sprints and resulted in a very exploratory mobile prototype.
Duda Rodrigues, Team Lead, says:
“Leo met all the craft expectations and demonstrated great maturity during a very sensitive project, [...] he challenged the given business requirements to ensure we include the human-centered lenses to our solutions”
The client offers instalment plans to people of lower income who typically worry about debt. Over the course of 5 months, our team of two visual designers and two experience designers fully redesigned the user experience for creating and managing plans.
Sumbul Fatima, Team Lead, says:
“[...] Leo was a catalyst for team-wide ideation sessions, which he initiated many times. [...] He is absolutely ready to shift his focus towards experience design, and move slightly away from visual design.”
The client handles mortgage defaults. Through its CRM, the client provides its employees and clients with a dedicated interface for creating, updating and settling financial claims on mortgages. I joined the experience design team for this project, and helped make more confident design decisions in the wireframing process.